Friday, May 29, 2015

"They Don't Have Great Attention to Detail", or: How Sephora Failed Me Thrice

Remember how I wanted the crazy Dior tie-dye blush?
this guy!
Ebates* was having 16% back at Sephora for their anniversary (though it seems I somehow restarted my Ebates-Sephora session, as I never got the cash back notification; fortunately, as you'll soon see, it's a moot point), so I pulled the trigger and ordered it. A few days later, I gleefully opened it, only to discover they'd sent the wrong shade.
*affiliate link
poached from my Instagram; I don't know why sometimes
my phone decides photos should be the wrong direction.
So I called and got it resent and returned the original. The second one came several days later (damn you, holiday weekend), and guess what?
This time it decided to orient itself correctly, at least!
It was the wrong shade! I received it after a few very rough days, and it was just about enough to break me entirely. I called again, and the customer service rep said he made a note to be extra careful about sending the right color and reminded me to be sure to send back the wrong one so I wouldn't be charged twice (he also called me "hon", which annoyed me––I'm calling with an actual problem, dick!). He finished with, "Let's hope third time's the charm!" (This is what I might retroactively call foreshadowing.) I figured I would wait until I got the replacement so that I could keep the packing tissue from the original to use in a package I had to send, and because seriously, you screwed up twice, I'm in no hurry to get your package back to you. At this point, some friends (some of you!) said they should give me both shades for free. Whatever, I thought. They're a big company, their customer service isn't great, it's not worth the hassle.

Then the third one came. Guess what?
I now have 10 photos of 3 unique wrong Dior blushes taking up
space on my phone. #thanksobama
Yep, it was the SAME WRONG SHADE. At this point, of course, it crossed the line into farce, so all I could do was cackle. Hysterically, of course, because this was supposed to be a nice pretty (very, very expensive) present to myself, and it somehow became a tragedy in three parts. (My brother's response is the quote from the title; he is a master of understatement.)

I tweeted Sephora and tagged them on Insta, and got a response from their Twitter but nothing has been resolved. I may need to call again, but y'all, I fucking hate phones. Just, so much. I've already had to deal with them twice, and on top of all the upheavals in my personal/professional life (I'll probably do a full post on it, but the short version: looks like I'll have to take medical leave from grad school, because #mylifeisawesome #ohwaitthatmightnotbetherightword), I think if I call them now, I'll end up sobbing on the phone to some poor person with no power.

So now I've got two Sephora packages on my kitchen table, both containing the same wrong shade. In an ideal world, they'd let me keep one of them and send me the actual correct shade (though at this point, I'm not sure they're even capable of it) free of charge. Barring that, though, I'm going to return them all and wash my hands of it. And of Sephora, as much as possible. (Customer service, you're doing it wrong.) I guess Dior and I just aren't meant to happen, sigh.

ETA: They finally got back to me! "We are truly sorry for all the inconvenience [...] In reviewing the item, an error with the skus caused a mix up with the shades. We have placed the sku on hold to fix the issue. In the meantime, we have processed a refund [...] Please expect to see the refund posted to your account within the next 5-7 business days. And we have added an extra 500 points to your Beauty Bank. Please use the free merchandise label to send the incorrect products back to us at your convenience. Thank you again for your patience throughout this process." In other words: "We're terrible at our jobs, but here, have a bunch of points you can use when you surely shop with us in the future! PS Send our stuff back thanks." Hello, Nordstrom, let's be friends.

What's your worst customer service story? How do you feel about talking to people on the phone?

Wednesday, May 13, 2015

Flormar "Pretty Lipstick" Cream and Gloss Lipstick P319 Review and Swatches

I received this as a gift from the lovely Sarah, like, a thousand years ago. I have quite the backlog of lippies, but thought I should start with one that I love, to get us off on the right foot. (#spoileralert, I guess?)
back when it was new and pristine

Friday, May 8, 2015

Currently Coveting: Dior Crazy Tie-Dye Blush

It's been a couple years since I've done a Currently Coveting, but I'm bringing it back for an encore for this most beautiful of beauties:
That's the Dior Diorskin Nude Tan Healthy Glow Enhancing Powder Tye Dye Edition 001 Pink Sunrise. (Also, Dior, WHAT THE FUCK WITH THE NAMES.) The 002 Coral Sunset is equally stunning, but I would get much more wear out of this pink. It was released a few weeks ago, but not at Sephora, so I didn't pick it up during the sale, but now I see that it's on the Sephora website (I buy stuff from there when I can because if I'm gonna spend the money, it might as well go towards my points [not that there's often anything I actually want to use my points on, but you know, just in case there ever is]) and you guys, I NEED IT. (I also need to learn how to have sentences that don't consist of 8 separate clauses, but one thing at a time, folks.) I come from Eugene, for God's sake. I grew up surrounded by tie-dye, though my mother is no fan of the look, so the only tie-dye I ever owned was stuff I made at friends' birthday parties. I feel like it's ridiculous to even consider spending $57 on a blush––the hippies that actually wear tie-dye would be appalled at the price (and likely, the entire concept of cosmetics)––but YOU GUYS. IT IS SO BEAUTIFUL. I won't buy it, because I do not have that kind of money right now, but ... maybe someone will give it to me for my birthday. Or someones, since $57 for a gift is a lot. Of course, it might not still be available by the end of July. Have I mentioned it's $57? I'm hoping the madness will pass if I remind myself of that enough. But then I look at it, and...le sigh. DAMNIT, DIOR.

The crazy tie-dye blush beauties are available from Sephora, Nordstrom, Macy's, Saks, and Dior at $57.00 ($57!!) for 0.35 oz. Give me strength, my friends.

What have you been lusting after lately?

Thursday, April 30, 2015

For the Lazy and/or Layerer: Eyeshadow Sticks

The "My Collection" page on the blog is about half unreviewed products, so I'm going to make a concerted effort to try and talk about some pretty things! I've culled my stash several times over the past year, getting rid of things that no longer work or that don't get the love they deserve, and at this point, I'm pretty happy. I think I've still got a couple purging cycles left (and don't even get me started on my closet), but the effort of trying to decide what to discard is more than I feel like putting forth right now!

I have a zillion "new" lippies (some of which I've had more than a year, hence the scare quotes) and I don't really know where to start, so instead, I'm going to talk about cream eyeshadow! Yay! Eyeshadow!
Clockwise from top left: Laura Mercier Sugar Frost*, Mally Champagne,
Rimmel Bulletproof Beige*, Laura Mercier Rose Gold*, Laura Mercier Khaki,
Laura Mercier Pink Opal*, Boots No7 Cool Mink, BECCA Romanticism*,
Sephora+Pantone Tuscany
I've found that I really adore eyeshadow sticks (it's like drawing on yourself!), and between the generosity of friends and some fortuitous sales, my stash has grown considerably. I now own 7, plus two liquid eyeshadows, which, while slightly less convenient, serve a similar purpose: they work great as quick washes or as bases underneath powder (the "lazy" and "layerer" from the title, respectively).

Saturday, March 21, 2015

The Absurdist Beauty Scenario Tag

I should be doing corpus stuff, but instead, I'm gonna do this tag. Look at me, posting again! (Don't count on it to last, though.) You should read Larie, Liz, and Lily's answers, too.

1. You have to get rid of all your foundations and only keep one high-end and one drugstore; which do you keep?

Welp, there's no drugstore foundations that match me, and I've yet to find a high-end one that matches, either. Right now I mix NARS Sheer Glow Siberia (too yellow) with MAC Matchmaster 1 (too dark) and it's mostly okay, though mixing is kind of annoying. If someone were sadistic and cared way too much about restricting my base makeup choices, I would probably take my chances with a white foundation (I've got my eye on Manic Panic's once the NARS runs out) and the MAC. Though I'm hopeful that the new NARS Luminous Weightless Foundation in Siberia actually matches the Radiant Creamy Concealer in Chantilly, as it looks like it does based on Temptalia's swatches, and doesn't slide off my oily face, because one-and-done would be ideal (minus the fact that it's $48 fucking dollars and it doesn't even come with a pump, goddamnit NARS).

And, as usual, I manage to say too much without actually answering the question. Buckle in, y'all!

Thursday, March 19, 2015


So it's been 3 months since my last post O_o How time flies. I've obviously not really been feeling the whole blogging thing, and don't know if that will be changing anytime soon, but wanted to check in and say hi anyways. Hi! Lately I have:

–Been learning Python, using How to Think Like a Computer Scientist (highly recommended; it's the only tutorial thing I've tried [and I've tried several of the big ones] that scales up difficulty at a manageable pace while still explaining a lot of different concepts)

–Been running subjects, and coding subject data, and teaching undergrads how to code subject data, and checking their coding, and working on conference abstracts and running models and trying to write a program to find phonaesthemes in Turkish (I've been running into problems with it taking up too much memory, blagh) and reviewing R and all the other fun things that experimental linguists get to do

–Continued translating a Turkish fairytale (Sevdalı Bulut, by Nazım Hikmet) with the help of my Turkish teacher. We hope to finish the line-by-line glosses by early spring term, and then I'll work on translating it into more natural, poetic English. Having never done anything translation-y before, it's very different from just learning a language! There's a lot of artistry in it, and it's been an interesting challenge. Our plan is to recruit someone(s) from the art department to illustrate it, and then work on getting the rights to have it published. Whee!

–Finished teaching another term, with another great set of students. Teaching is great, guys. If only it paid, like, twice as much.
From one of my students

Wednesday, December 24, 2014


Happy holidays, everyone! I hope you're all having a marvelous season. I've been absent around here for awhile, as usual, but here's some pictures of what I've been up to.
Final day of the (8 day long!) strike
Lions from a visit to the Oregon Zoo

Tuesday, December 2, 2014

On Striking and Organized Labor

Today, I spent 4 hours holding a sign and walking in a circle in 35 degree weather. I walked approximately 10 miles, shouted approximately a billion slogans (slight exaggeration), and it was exhausting. The lead-up to the strike, and now the reality of the first strike in our union's 38 year history, has been emotional, frustrating, challenging, angering, and so very tiring. I've been posting regularly on Facebook, and thought I would share excerpts here (self-plagiarization ftw!); it's completely non-beauty-related, but it's hardly the first time that's been the case...And as usual, an excess of emotions results in an excess of words, so it's pretty long. Enjoy?

November 21, 2014 – 2 weeks before the strike
There's been a lot of misinformation spread about the impending GTFF (Graduate Teaching Fellows Federation) strike, scheduled to start Dec. 2. The UO administration has repeatedly misrepresented the current contract, their own offers, and the bargaining process thus far, including taking credit for inclusions they fought hard against and lying to international students about risks to their immigration status if they strike. For an excellent summary of some of the more pervasive lies, see:…/clarifying-misunderstandings/. A number of department heads, including Linguistics, wrote a letter to the upper-level administration, which you can (and definitely should!) read here:…/HeadsAndDirectors_Lette….

If you are an undergrad and have a GTF (which, as we teach 1/3 of UO classes and 98% of "special sections" [discussion sections and labs, primarily], is practically guaranteed), you can read up about how the strike might effect you here:…/letter-to-undergraduates/. Unlike the Provost, the GTFF can not send out emails to the entire university community, so if you are an undergrad/spend any time with undergrads, please do consider reading it and sharing it.

There are many things about this that make me angry, but I don't want this to become even longer than it already is, so I will just say:
We teach your classes. We grade your tests. We mentor your students, do your research, keep your university running. And 56% of us make less than the UO's own cost-of-living calculation. We're not asking for that to be rectified (the wage increase proposed only applies to the ~250 lowest-paid GTFs out of a total of ~1500); we just want to know that if a medical emergency occurs, we won't lose our jobs and health insurance, and that if we decide to have children, we have options besides taking time off or leaving school entirely.

And, for God's sake, maybe some indication that the University of Oregon values education, not just athletics and administrator salaries.

Monday, November 24, 2014

Clinique Cheek Pop Berry Pop Review and Swatches

I really didn't intend to be absent for so long, but...well, time flies when you're having fun (and by "having fun", I mean "working frantically", which fortunately are not mutually exclusive). My union is on the verge of a strike, scheduled for December 2––you can read about it here, here, and here, and if you'd like to support us, you can sign the petition here––which adds further excitement to an already-full schedule. Basically, I love my union, my university has disappointed me (gee, I feel like this has happened before...), and I have no time. But here, some blush!
pristine and beautifully untouched Clinique Berry Pop*

Monday, October 13, 2014


Fact: it's been a month since my last post. It's not a lack of things to write about that's caused the hiatus––I've got product reviews, comparison swatches, list posts, and assorted miscellany to share. But the boy and I broke up a few weeks ago, and even planned, mutual, amicable breakups still fucking suck. Add in teaching, research, classes, and general life stuff, and you have a very tired Amy.

I don't know when I'll be back to posting (regularly, or even at all) again, but I wanted y'all to know that I'm still alive and relatively well. I miss you! And even though I'm the most lax commenter in the world, I'm reading and enjoying your posts.

Now I'm off to drink some tea and do some grading. I hope you're all enjoying the changing leaves and the consumption of the hot beverage of your choice :)
Related Posts Plugin for WordPress, Blogger...